Operational Service

To maintain advanced networks that ensure functionality, DLTSC works with vendors to provide operations & maintenance solutions that range from network inspection to vendor management. A well maintained network will require less corrective maintenance and will be easier and more reliable to operate.

Overview

Managing network maintenance separately can be costly and inefficient, but because DLTSC runs maintenance activities for many operators & government entities, clients receive the best performance at the lowest possible cost.

Operation and maintenance activities can be grouped into three main categories:

  • Preventive maintenance
  • Corrective maintenance
  • Network operations

DLTSC performs an in-depth network audit to highlight all immediate and imminent criticalities and define the roadmap of maintenance activities to perform. Afterwards, preventive maintenance ensures that networks continue to operate under normal conditions.

On the operational side, monitored activities include network surveillance, helpdesk, support, performance management, dispatch, OSS support, application management and network configuration management.

DLTSC’s strong local presence and multi-technology experience bring the right resources and capabilities to guarantee effective cost control and reduced OPEX to implement your O&M activities.

Corrective Maintenance

Corrective maintenance offers a support function for isolated problems. Corrective maintenance includes alerts, disaster recovery services, and any failures managed within a reasonable timeframe.

Preventive Maintenance

At the heart of outsourcing network operation, and ensuring lower costs and better network performance is DLTSC’s preventative and correction maintenance. Preventative maintenance ensures networks function under normal conditions. Part of its preventative maintenance routine, DLTSC performs monthly structural checks; functional tests and software and hardware checks; quarterly checks; call testing, inventories, battery checks; microwave and property maintenance and annual checks; power supply; grounding tests and antenna tests.

Preventive Maintenance

With a 24/7 service organization DLTSC provides a complete service and maintenance portfolio for outside plant networks.

Preventive maintenance

    • Based on planning for structural maintenance
    • Span and route inspections and inspection of manhole covers
    • Provide measurements related to the services including OTDR, Power Loss, PMD and chromatic Dispersion
    • Updating documentation of the preventive maintenance and minor repairs performed – Management and registration of interests for network operators
    • Atomized taking care of KLIC inquiry and Risk Analysis by providing complete, accurate and up-to-date information (digital and vector-format drawings) regarding the location of cables and pipelines

Corrective maintenance

    • Based on incident Registration & Classification and SLA contract 24/7 hours
    • Corrective Maintenance activities on site infrastructure facilities (e.g. telecom equipment, climate control, Fire system, Gas detect, UPS) Repair and restoration or reported faults to the outside plant network (incl. civil work, duct/manhole installation, cable installation and splicing and claims management.

Network Operations

In the current telecommunication space, to manage network maintenance separately can be costly and inefficient. DLTSC runs the maintenance activities for several operators, assuring the best performance at the lowest possible cost on network operations such as network surveillance, help desk, support, performance management, dispatch, OSS support, application management and network configuration management.

Network Management

Network management is a risk-reduction exercise that DLTSC shares with the operator to mitigate the extra costs incurred by unexpected events, and to reduce the overall operational cost. Customers who work with DLTSC on network management see great cost savings and business efficiencies, with an immediate 10-20 percent reduction of costs for the first two years, and a long-term reduction of cost in the 20-30 percent range. More importantly, network elements experience less down time (20-30 percent), and there is a significant reduction of number of service orders per network element (20-40 percent). DLTSC can manage all vendors involved in the network maintenance, freeing operators from dealing with different suppliers. DLTSC not only provides the highest quality by ensure the fastest delivery. Network management services include core network performance, optimization, QoS and O&M Outsourcing.